Orders placed before 4pm on a weekday will be processed the same day. All orders received after our 4pm deadline will be processed on the following working day. Working days are Monday to Friday only we do not deliver or process orders on weekends or on bank holidays. For example place your order after 4pm on a Friday and your order will be dispatched by us on the following Monday (excluding bank holidays). What happens if you are out when the parcel arrives? If you are out when we try to attempt your delivery we will leave you a card notifying you of our attempt and giving you information on how to arrange an re-delivery or collection of your order from your local post office. They will hold your parcel in your local post office for up to 7 days whilst you collect or arrange a further delivery. Should you not arrange for either option to be done you will be charged for the cost of the return of your parcel. Delivery hours are between 7am and 5pm. Responsibility cannot be taken for the wrong order, or non-delivery, resulting from incorrect information or addresses being provided. You may be responsible for the cost of delivery and the return of the goods in these circumstances. We shall not be liable for any delay in or for failure to perform obligations if that delay or failure is caused by circumstances beyond our control such as, but without limitation, any strike, lock-out or other form of industrial action, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, fire, flood, storm or Act of God. |